Shipping & Returns

U.S. Shipping Update

All shipping carriers are expecting large volume of shipments during the holidays. Please expect delays. Our customer service team is given the exact same tracking information as you and they will not be able to provide any additional information. PRO Compression is not responsible for delays by USPS, FedEx or DHL. 

International Shipping Update

We are seeing erratic and unpredictable shipping to all countries outside of the U.S. We encourage all international customers to be patient as you may experience shipping delays from the U.S. due to unprecedented shipping volume by our shipping partners. Please remember that PRO Compression is not responsible for delays by FedEx or DHL.

SHIPPING OPTIONS

United States (some options may not be available):

  • FREE Standard Shipping (5-10 business days) for orders $79 or more**
  • Standard Shipping (5-10 business days)
  • USPS Priority Mail (2-4 business days)
  • FedEx 2Day (Delivery Monday-Friday only)
  • FedEx Overnight (Delivery Monday-Friday only)


International (some options may not be available):

  • International Standard (2-5 weeks, delivery times vary by country)
  • FedEx International Priority (1-10 days for most countries, delivery Monday-Friday only)


*For priority and express delivery methods, shipping cost is determined during checkout based on the shipping address and weight of shipment.

** Free shipping is valid on orders for shipment in the U.S. with a subtotal of $79 or more. Free shipping is applied at checkout after discounts and is calculated off the discounted subtotal. Promotion cannot be combined with other discounts unless otherwise stated. PRO Compression return policies still apply to all orders that qualify for free shipping. Other restrictions may apply.

INTERNATIONAL ORDERS

International shipping is available to most countries. All prices on the website will convert to your local currency rate. Since we are based in the US all advertised discounts and sales are in USD, and the proper exchange rate will reflect once the discount is applied.

** NOTE: International recipients are responsible for any import taxes, duties, customs and/or COD fees

RETURNS & EXCHANGES

We want you to be happy with your purchase and we're here to ensure that any returns and exchanges are hassle-free for you. We do have a few requirements that we want you to be aware of that will help things go smoothly.

  • All returned items must be unwashed, unworn, and in resellable condition. A brief try on is OK.
  • Used socks cannot be resold and are eligible only for exchange.

  • All returns and exchanges must be completed within 60 days of purchase.

All returns are processed through Redo. If you purchased the $1.98 free returns + exchange protection at the original time of checkout, there is no cost to return the package. You will be able to submit a return, return for store credit, or exchange your items, and receive a pre-paid shipping label through Redo. If you did not purchase the $1.98 free return + exchange protection at the original time of checkout, you will be responsible for the costs of the shipping label. (Redo is currently unavailable for international orders, and orders placed through Good Morning America or The View)


To start your return, click here: https://procompression.com/apps/redo/returns-portal .

 

For returning international, GMA, and The View orders, please continue reading.

 

To return or exchange your items, please send them back to the following address:

PRO Compression
ATTN: RETURNS
3226 Grey Hawk Ct
Carlsbad, CA 92010

Download the PDF Return/Exchange form which you can fill out and print. Please include this form in the package with the returned items. (Returning items for store credit is currently unavailable for these orders)

If you have any questions, please email support@procompression.com with your order number. 


ORDER ERRORS

If an error was made on your order, such as receiving an incorrect item, please contact us right away at support@procompression.com. We will correct the issue for you at no cost to you. 

DISCOUNTS AND OFFERS

From time to time, we may offer special pricing, discounts or coupon codes. These discounts may not be combined and are not be used with wholesale purchases unless specified otherwise.